Empowering a circular future for all retail.

We envision a future where all retail has unlimited resale potential. One where even large items can find new life and create new joy. Through simplicity and service, to insights and sustainability, we help brands and individuals protect the planet one order at a time.
FloorFound | Empowering a circular future for all retail
FloorFound | Our Story
The EPA estimates that over 9 million tons of furniture (or 18 billion pounds) goes to landfill every year. Over 2.1 million tons of appliances are also disposed of. And, much of that waste is comprised of like-new open-box items.

While modern retailers are learning, creating new ideas, and continually improving their sales efficiency, their systems and processes were not built to support the selling of an item more than once. For most, it’s just more cost efficient to throw something out than resell it!

As of December 2021, FloorFound has helped our clients re-circulate nearly 200,000 pounds of oversized items!
Chris Richter and his co-founder, Ryan Matthews, started FloorFound with the belief that there could be a solution created that turns returned and open-box items into sellable and lucrative inventory. The partners are leveraging decades of experience in the retail, ecommerce, and last mile logistics spaces to build the most holistic recommerce platform and network infrastructure.

The entire FloorFound team believes in this possibility and is passionate about helping brands succeed with circular commerce and helping the planet.
FloorFound | Our Story

our network is Built for scale.

We pride ourselves in our ability to serve our customers at a local level and at scale. From pick up, to storage, to selling and on to delivery, we manage our operations at a local level. We maximize the efficiency of your returns whilst minimizing our carbon footprint.
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Carson — CA
Eastvale — CA
Hayward — CA
Orlando — FL
Northlake — IL
High Point — NC
Las Vegas — NV
Lyndhurst — NJ
Perth Amboy — NJ
Piscataway — NJ
Groveport — OH
Dallas-FW Airport — TX
Austin — TX
Salt Lake City — UT
Our Customers

“We realized that FloorFound was offering exactly what we needed and we want to keep building on this [recommerce] program, as it’s something we believe in.”

— Noora Tirkkonen, Joybird’s Vice President of CX and Strategy & Distribution
FloorFound | Customers - Joybird
FloorFound | Customers - Sabai
FloorFound | Customers - Castlery
FloorFound | Customers - EQ3
FloorFound | Customers - Feather
FloorFound | Customers - Floyd
FloorFound | Customers - Inside Weather
FloorFound | Customers - Modsy
FloorFound | Customers - Burrow
FloorFound | Customers - Interior Define
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FloorFound | Customers - Outer
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FloorFound | Customers - BB&B
Our Leadership

Leading
the way.

Comprised of experts in retail, supply chain logistics and technology – And fueled by a passion to save the planet – our leaders make-up the perfect team to solve problems no one's ever been able to.
FloorFound | Chris Richter
Chris Richter
Founder, CEO
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Ryan Matthews
Co-Founder, VP Operations
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Lisa Roberts Chief of Marketing and Product
Lisa Roberts
Chief Marketing & Product Officer
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Shannon Hardt
VP of Technology
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FloorFound | Mandy Shellnut

Mandy Shellnut

SVP Network & CX Operations

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FloorFound | Corey Blahuta
Corey Blahuta
SVP Finance
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Shannon Hardt
VP of Technology
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FloorFound | Mandy Shellnut

Mandy Shellnut

SVP Network & CX Operations

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FloorFound | Sarah Kauss
Sarah Kauss
Advisor
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FloorFound | Brett Hurt
Brett Hurt
Advisor
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We’re hiring amazing people

Join the adventure.
Apply
Our Investors

Backers

FloorFound | Backers - LiveOak
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FloorFound | Backers - 8VC
FloorFound | Backers - Next Coast Ventures
FloorFound | Backers - Flybridge
FloorFound | Backers - Next Coast Ventures
FloorFound | Backers - Flybridge
FloorFound | Resale: The “Killer Combination” of Price and Sustainability to Help Protect the Planet
Survey Results - Resale Is The “Killer Combination” Of Price And Sustainability
85% of people indicated that they’ve shifted their purchase behavior toward being more sustainable. With inflation shifting consumers to discounted items, the demand for resale continues to grow.
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FloorFound | The Economics of Recommerce
Webinar – The Economics of Recommerce: New Returns Solution Results In Found Profit
Returns and reverse logistics historically have been sunk costs for brands, especially in the oversized market. But as economic pressures have consumers tightening their belts, resale continues to gain momentum.
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FloorFound | Webinar | 5 Steps to Starting Your Recommerce Strategy Webinar Recap
5 Steps to Starting Your Recommerce Strategy Featuring Joybird – Webinar Recap

Learn how Joybird launched a successful and sustainable recommerce strategy with the brand's VP of Strategy & Distribution, Noora Tirkkonen.

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FloorFound | Case Study Promo
Case Studies — Explore How We're Empowering Our Brand Partners With Recommerce

Together with our partners, we're building a more circular future for all of retail. Learn about all the ways oversized brands are leveraging recommerce for a more sustainable tomorrow. 

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Awards
Awards
FloorFound | Austin Chamber A-List 2022
FloorFound | 100 Best Places to Work 2023 - Austin
FloorFound | Awards | Fast Company World Changing Ideas 2022
FloorFound | Awards | ABJ Best Places to Work 2022
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