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Senior Product Manager

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About FloorFound

Recommerce retail is growing at 25x the rate of full price, as environmentally sensitive, value-shopping consumers have become more open to buying second hand. Historically, retailers have missed out on this opportunity and FloorFound is enabling them to participate in it. By doing so, we both grow the retailer’s customer base and make a meaningful sustainability impact.

We’ve gathered a team that is best in class to work on a precarious problem to benefit the retailer, consumer, and our planet. Joining our team means serving some of the biggest retail brands in the industry today, while building a company that will last.

About the role

FloorFound is the leading end-to-end recommerce platform for oversized retailers (i.e. furniture, appliances, workout equipment, mattresses, etc.). The company has seen over 8x growth in clients in the past year and is now pioneering the recommerce revolution with brands such as Floyd Home, Burrow, Inside Weather, Million Dollar Baby, Mitchell Gold + Bob Williams, Living Spaces, Sabai, Outer, EQ3, and Interior Define.

We are hiring a Sr. Product Manager to continue building and expanding our platform and ecosystem for oversized recommerce items. This person will play a leading role in helping prioritize the product roadmap against client requests, business goals and market opportunities, will work with key internal and external stakeholders and designers to build new platform capabilities and evolve the rollout and go-to-market strategy. You will have the opportunity to build things that have never been built before, integrate with best-of-breed partner technology and help ensure that the business capitalizes on market momentum and hits business performance and growth goals.

You will be joining a product team dedicated to building a platform that helps retailers keep more oversized returns and resale items in reuse and circulation…and out of landfills.


To build the most used and loved recommerce platform for oversized items that enables retailers to run high performing recommerce programs and FloorFound to achieve its business goals.


  • Become a recommerce subject matter expert by quickly learning the market, trends, partner ecosystem, competitors, clients and users.
  • Work with key business stakeholders to develop, communicate and build alignment and excitement around the product roadmap and associated measurable goals and benefits.
  • Evolve your understanding of market needs and opportunities by engaging with the FloorFound team and clients, understanding evolving consumer expectations, market opportunities, as well as existing and emerging competitors.
  • Collaborate on discovery and design of new capabilities, owning development and documentation of requirements.
  • Partner with Product Design and Engineering to keep releases on track and ensure product development milestones are hit.
  • Create and execute detailed cross-organizational product launch and go-to-market plans.
  • Work with the Client Success team to roll out new capabilities and drive and measure product adoption.
  • Understand how the solution is selling and provide support to the Sales team that creates increased ARR and sales cycle conversion rates.
  • Support partner integrations that increase FloorFound’s value and improve results.
  • Utilize analytics to identify and communicate performance of the product against business goals, and highlight what is working and what needs improvement or re-thinking.


  • 5+ years experience in product management, with user-facing app experience (B2C or B2B).
  • Experience launching technology from scratch and proven ability to help businesses scale.
  • Deep understanding of business strategy and metrics.
  • Strong user experience advocate - customer-obsessed but data and metrics informed.
  • Comfort working with both business partners and side-by-side with engineers and data scientists.
  • Strong technical backgrounds and knowledge of core web technologies - bonus if you have worked with shipping logistics and/or ecommerce systems.
  • Real world experience with agile processes and lean methodologies.
  • Excellent ability to take ambiguous concepts and translate them into clear plans, priorities and requirements.
  • Strong ability to both listen, as well as drive teams through discovery to decisions.
  • Enjoyment in playing a lead in helping navigate the team through challenging conversations while celebrating wins, both big and small.
  • Demonstrated ability to translate product progress to business performance.
  • Entrepreneurial spirit and readiness to think big, take risks and help the business capitalize on this huge opportunity!

Why choose FloorFound

  • We make our salaries competitive.
  • We give early equity options: it’s a unique opportunity to be part of the “founding group”.
  • We provide Health Benefits to give you (and your family!) peace of mind.
  • $500/year for that Crossfit gym, or to replace your old mountain bike!
  • Did we mention snacks? Even for our remote team!
  • Paid parental leave (including adoptions).
  • Paid company service days. We believe in giving back to our community, so we invest in it.
  • Partial high-speed internet reimbursement.
  • We’re growing a company at the leading-edge of re-commerce. Help us #savethesofas!

Ready to take your next career move?

Apply here
FloorFound | Austin Chamber A-List 2022
FloorFound | 100 Best Places to Work 2023 - Austin
FloorFound | Awards | Fast Company World Changing Ideas 2022
FloorFound | Awards | ABJ Best Places to Work 2022
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