Case Studies

Together with our partners, we're powering a circular future for all retail.
FloorFound | Case Studies
FloorFound | Customers - Joybird
FloorFound | Customers - Sabai
FloorFound | Customers - Castlery
FloorFound | Customers - EQ3
FloorFound | Customers - Feather
FloorFound | Customers - Floyd
FloorFound | Customers - Inside Weather
FloorFound | Customers - Modsy
FloorFound | Customers - Burrow
FloorFound | Customers - Interior Define
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FloorFound | Customers - Outer
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FloorFound | Customers - BB&B
FloorFound | Customer - Burrow
FloorFound - Customer - Castlery
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FloorFound - Customer - Neighbor
FloorFound | Customer - Floyd
FloorFound - Customer - Living Spaces
FloorFound Customer Logo | Bed Bath and Beyond
FloorFound | Customer - Joybird
Joybird
FloorFound | Case Study Image - Joybird
FloorFound - Customer - Joybird

In the first 6 months, Joybird saw over 51% sell-through and 72% gross recovery on their returned items sold via their new recommerce program with FloorFound, called New to You.

With these results Joybird was able to accelerate buy-in for recommerce and gain the executive sponsorship that is essential to any circular program’s success.

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25
%
of new customers who returned to purchase a full price item

75+
%
customers who are new to the brand

72
%
gross recovery
“Bringing in the right partner early can help to accelerate buy-in for recommerce and gain the executive sponsorship that is essential to the program’s success.”
Noora Tirkonen, Vice President of CX and Strategy & Distribution at Joybird
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Download Case Study
Sabai
FloorFound | Case Study Image - Sabai
FloorFound Customer Logo | Sabai
Sustainability is at the heart of Sabai’s mission. But when it came to returns and transportation, Sabai knew there was room for improvement.

By partnering with FloorFound, Sabai has seen a sell through rate of nearly 99%, finding new homes for their award-winning designs and achieving 70% gross recovery along the way.
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Download Case Study
12
the average number of days it takes to resell a Sabai piece

70
%
gross recovery

30
%
average discount
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Download Case Study
Floyd
FloorFound | Case Study Image - Floyd
FloorFound Customer Logo | Floyd
Floyd has always been about extending the longevity of furniture through thoughtful design and unique solutions. Partnering with FloorFound has allowed them to extend their products’ lifespan even further.

So far, Floyd has seen over 88% sell through of their returned items within 60 days of listing. And with an average discount rate of 36%, Floyd is able to retain significantly more revenue compared to liquidation.
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Download Case Study
75
%
gross recovery

75
%
of resale customers are brand new Floyd customers

25
%
of new customers have already returned to purchase a brand new Floyd item
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Download Case Study
Burrow
FloorFound | Case Study Image - Burrow
FloorFound Customer Logo | Burrow
Burrow’s modular approach to furniture ensures that their designs are flexible for any space and continue to grow with their customers.

By partnering with FloorFound, Burrow has been able to extend that flexibility into recommerce — offering existing customers a worry-free returns experience while simultaneously providing a lower price point for new value-driven customers.
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Download Case Study
34
the average number of days an item takes to sell

85
%
sell-though rate within 90 days

$800
average price of recommerce items sold
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Download Case Study
Awards
Awards
FloorFound | Austin Chamber A-List 2022
FloorFound | 100 Best Places to Work 2022 - Austin
FloorFound | Awards | Fast Company World Changing Ideas 2022
FloorFound | Awards | ABJ Best Places to Work 2022
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