Case Studies
Together with our partners, we're powering a circular future for all retail.
Joybird
In the first 6 months, Joybird saw over 51% sellthrough, x pounds of furniture kept in circulation and recouped -4% of revenue on their returned items sold via their new recommerce program with FloorFound, called New to You.
With these results Joybird was able to accelerate buy-in for recommerce and gain the executive sponsorship that is essential to any circular program’s success.
With these results Joybird was able to accelerate buy-in for recommerce and gain the executive sponsorship that is essential to any circular program’s success.
25
%
of new customers who returned to purchase a full price item
75+
%
customers who are new to the brand
72
%
gross recovery
“Bringing in the right partner early can help to accelerate buy-in for recommerce and gain the executive sponsorship that is essential to the program’s success.”
— Noora Tirkonen, Vice President of CX and Strategy & Distribution at Joybird
Sabai
Sustainability is at the heart of Sabai’s mission. But when it came to returns and transportation, Sabai knew there was room for improvement.
By partnering with FloorFound, Sabai has seen a sell through rate of nearly 99%, finding new homes for their award-winning designs and achieving 70% gross recovery along the way.
By partnering with FloorFound, Sabai has seen a sell through rate of nearly 99%, finding new homes for their award-winning designs and achieving 70% gross recovery along the way.
12
the average number of days it takes to resell a Sabai piece
70
%
gross recovery
30
%
average discount
Floyd
Floyd has always been about extending the longevity of furniture through thoughtful design and unique solutions. Partnering with FloorFound has allowed them to extend their products’ lifespan even further.
So far, Floyd has seen over 88% sell through of their returned items within 60 days of listing. And with an average discount rate of 36%, Floyd is able to retain significantly more revenue compared to liquidation.
So far, Floyd has seen over 88% sell through of their returned items within 60 days of listing. And with an average discount rate of 36%, Floyd is able to retain significantly more revenue compared to liquidation.
75
%
gross recovery
75
%
of resale customers are brand new Floyd customers
25
%
of new customers have already returned to purchase a brand new Floyd item
Burrow
Burrow’s modular approach to furniture ensures that their designs are flexible for any space and continue to grow with their customers.
By partnering with FloorFound, Burrow has been able to extend that flexibility into recommerce — offering existing customers a worry-free returns experience while simultaneously providing a lower price point for new value-driven customers.
By partnering with FloorFound, Burrow has been able to extend that flexibility into recommerce — offering existing customers a worry-free returns experience while simultaneously providing a lower price point for new value-driven customers.
34
the average number of days an item takes to sell
85
%
sell-though rate within 90 days
$800
average price of recommerce items sold
